FAQ
ANSWERS THAT MIGHT BE USEFUL FOR YOU
Are the apartments sanitized?
Yes, all apartments comply with the hygiene standards established by current COVID-19 regulations.
Is there an assistance service?
If you need any help, we’ll be happy to support you.
Our assistance service is available 24 hours a day.
What should I do when leaving the apartment?
Upon departure, we kindly ask you to leave the apartment in the best possible condition.
Guests are required to dispose of waste according to local recycling rules before check-out.
Failure to do so will result in a €40 penalty.
Are there house rules?
As stated in the house rules available in each apartment, guests are responsible for disposing of any waste produced during their stay.
To respect condominium regulations and neighbors, noise and loud volumes are not allowed during nighttime hours.
Which languages do you speak?
Our team offers check-in and support in Italian, English, French, and Spanish.
How can I book multiple apartments for a group?
You can book each apartment individually on our website or contact us via email to find the best solution for your needs.
Where can I collect the apartment keys?
You can collect the keys either at our office or directly at the booked apartment.
We will arrange the check-in method with you the day before your arrival.
Which payment methods are accepted?
We accept credit card, Stripe, and bank transfer payments.
Are there any additional costs?
The prices shown at the time of booking include accommodation, cleaning fees, and one set of bed linens and towels for all guests.
Additional linen changes are available at an extra cost.
The tourist tax is not included in the booking price and must be paid upon check-in.
For apartments without self check-in, arrivals after 7:00 PM are subject to an additional €20 fee.
What is your cancellation policy?
You can cancel free of charge up to 14 days before arrival.
Is there a charge at the time of booking?
A charge is applied only if the booking is made within the free cancellation window.
Otherwise, payment will be charged 14 days before your arrival date.
Is a security deposit required?
No, we do not require a security deposit.
How much is the cleaning fee?
The cleaning fee is shown at the time of booking and varies depending on the type of apartment.
Is the tourist tax included in the daily rate?
No, the tourist tax must be paid upon arrival at the property.
Are coffee and basic cooking ingredients provided in the kitchen?
Yes, guests will find single-serve portions of olive oil, vinegar, salt, pepper, and coffee available in the kitchen.
What appliances are included in the apartment?
All apartments come with essential appliances, including: refrigerator, kettle, toaster, washing machine, hairdryer, Wi-Fi, and TV.
Are bed linens and towels provided?
Yes, each apartment includes bed linens and a full set of towels (face, bath, and bidet towels).
Are cleaning products available in the apartment?
Yes, you’ll find basic cleaning supplies such as dish soap and dishwasher detergent.
Is there internet access?
Yes, free internet access is available in all apartments.
Is parking available?
Yes, some apartments offer private parking, as indicated in the apartment’s description.
What are the pool hours?
Where available, the pool can be used between 8:00 AM and 7:00 PM.
Can a single bed be added to the rooms?
No, we only provide baby cots for children up to 2 years old.
What type of electrical outlets are used?
All outlets are standard Italian 220V sockets.
Is tap water drinkable?
Yes, tap water is safe to drink in all our properties.
What is included in the courtesy kit?
The courtesy kit includes single-use shampoo and soap.
Do you organize transfers?
Yes, transfers can be arranged upon request.
Do you offer tours and tastings?
Yes, contact us to discover our curated experiences and suggestions for exploring the area.
Is extra cleaning service available in the apartments?
Yes, additional cleaning services are available upon request for an extra fee.
Our selection of holiday homes overlooking the Gulf of Tigullio
A charming apartment in the heart of Portofino, overlooking the famous piazzetta.
Ideal for young couples, you can enjoy spectacular and romantic sunsets right from the window.
The apartment features a small kitchen in the living area, a bathroom with shower, and a loft sleeping area with a comfortable double bed.
- Free cancellation with no prepayment
2 Guests
1 Room
1 Bathroom
In a panoramic position amidst the greenery of the Camogli hills, this small villa is the perfect retreat for nature and trekking lovers. Ideal for 4 guests, it features a double bedroom, a bathroom, a fully equipped open-plan kitchen, a living room with a sofa bed, a spacious garden with outdoor dining area, and a jacuzzi available for guests to enjoy.
- Free cancellation with no prepayment
4 Guests1 Room1 Bathroom
Elegant apartment located in a villa with a swimming pool, just a short walk from the center of Santa Margherita Ligure. Set in a peaceful environment, the apartment offers a charming retro atmosphere that enhances its unique character. The villa features a swimming pool, perfect for relaxing during warm summer days.
Its prime location allows easy access to the city center and all its attractions, while still providing a peaceful and comfortable retreat.
- Free cancellation with no prepayment
5 Guests3 Rooms1 Bathroom
80 Mq
Fabulous apartment in a Liberty-style villa with fully frescoed living rooms, a spacious outdoor terrace, 4 bedrooms, and 3 bathrooms. This one-of-a-kind property is surrounded by a private park and offers 3 dedicated parking spaces.
- Free cancellation with no prepayment
7 Guests4 Rooms2 Bathrooms200 Mq
This apartment is located in a renovated rustic house consisting of 3 independent units, in the S. Ambrogio area, just 5 minutes from the center of Rapallo.
The apartment features a living room, a fully equipped kitchen, 2 double bedrooms, 2 bathrooms, an outdoor furnished area, and a private parking space. The swimming pool is shared and exclusively available to the three apartments.
- Free cancellation with no prepayment
4 Guests2 Rooms2 Bathrooms
This apartment is located in a renovated rustic house consisting of 3 independent units, in the S. Ambrogio area, just 5 minutes from the center of Rapallo.
The apartment includes a living room, kitchen, 2 double bedrooms and one single bedroom, 3 bathrooms, a furnished outdoor area, and a private parking space. The swimming pool is shared and exclusively reserved for the three apartments.
- Free cancellation with no prepayment
5 Guests3 Rooms3 Bathrooms
This apartment is located in a renovated rustic property consisting of 3 independent units, in the S. Ambrogio area, just 5 minutes from the center of Rapallo.
The apartment features a living room, a fully equipped kitchen, 3 double bedrooms, 3 bathrooms, a furnished outdoor area, and a private parking space. The swimming pool is shared and exclusively reserved for the three apartments.
- Free cancellation with no prepayment
6 Guests3 Rooms3 Bathrooms
Vicoletto
This delightful apartment, with a private entrance, is located just a few steps from the picturesque piazzetta of Portofino, in the heart of one of the most charming places in Liguria. The apartment can accommodate up to 4 guests and is equipped with all comforts, including air conditioning, for a pleasant and relaxing stay.
Its central location allows easy exploration of the wonders of Portofino, making it the ideal choice for those who wish to enjoy the beauty of the village without giving up privacy and convenience.
CITRA: 010044-LT-0057
- Free cancellation with no prepayment
4 Guests1 Room1 Bathroom50 Mq
Just a few steps from the center of Rapallo, this spacious apartment offers a spectacular view of the town’s gulf. It features a large terrace, perfect for enjoying summer lunches and dinners outdoors. The apartment includes one double bedroom, one room with a sofa bed, two bathrooms, a panoramic living room, and a kitchen. In addition, several free communal parking spaces are available.
CITRA: 010046-LT-1554
- Free cancellation with no prepayment
4 Guests2 Rooms2 Bathrooms90 Mq
Stella
Fully renovated apartment featuring a double bedroom, a twin bedroom with two single beds, two bathrooms, an open-plan kitchen and living area, and a spacious terrace where you can admire the rooftops of Portofino, just a few steps from the famous piazzetta.
CITRA: 010044-LT-0118
- Free cancellation with no prepayment
4 Guests2 Rooms2 Bathrooms70 Mq